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Register an account or Pay without signing in menu close Emergency Information 1-800-634-3524 Have an emergency? Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and then our emergency number 1-800-634-3524 . Electric: For any electric emergency, including a downed power line, power outage or other electric-related situation, please call 1-800-464-7726 . 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Enter search term {{::result.DisplayQuestion}} Get the answers you need You can find your question and our answer using the search bar above or the sections below. Get in Touch with Us Still can’t find what you need? We’re here to help you. 4280 people found this helpful. Web Account Do you need help registering your web account? Are you having trouble remembering your password? Start here. 1533 people found this helpful. Your Service Learn how to start, stop or transfer service, plus get info about projects in your neighborhood and converting to natural gas. 1256 people found this helpful. Payment Options We offer simple and secure payment options for you to pay your bill. 975 people found this helpful. Understanding Your Bill Learn about the key elements of your bill and our billing programs. 674 people found this helpful. Financial Support Do you struggle to pay your bill? Our payment assistance programs can help. 620 people found this helpful. Plumbing and Property Improvements Making upgrades to your home or business this year? Find out how to add natural gas or get safety tips for your project. 477 people found this helpful. Manage Your Usage Start saving on your energy bills with our energy efficiency tips and programs. 242 people found this helpful. Join Our Team Interested in working for us? Learn about our company and our hiring process. 99 people found this helpful. Top searches How do I open an account? If you need to start or put service into your name, please call us at 1-800-4NIPSCO ( 1-800-464-7726 ). Thank you for your response. Was this helpful? Yes No How can I pay my bill? You can make a payment online, by phone, by mail or in person. Choose your payment method. Thank you for your response. Was this helpful? Yes No I smell gas. What should I do? Stop what you're doing. Leave the area immediately. Call 911 us at 1-800-634-3524 . Thank you for your response. Was this helpful? Yes No Why is my bill so high? Your gas and/or electric bill will fluctuate depending on the weather, season of year, change in lifestyle or addition of family members. To understand your usage and learn how to save on your energy bill: Sign into your account . Select Meters & Usage. Compare your usage by month, year, average temperature and number of billing days. Thank you for your response. Was this helpful? Yes No Why should I register for a web account? You can pay your bill online, see your latest usage and enroll in our billing programs with a web account. Thank you for your response. Was this helpful? Yes No What do I do if there is a natural gas outage in my area? After an outage at your home or in your neighborhood, our crews will work to restore service as quickly as possible. We’ll need you to be home to perform a safety check on your natural gas appliances and relight them. During an outage, we’ll provide updates for you here . Thank you for your response. Was this helpful? Yes No Can I speak to someone? You can call us at 1-800-4NIPSCO ( 1-800-464-7726 ) to speak to a representative. Thank you for your response. Was this helpful? Yes No Our Company About Us Giving Back Rates and Tariffs Our Environment News Room Careers Partner ...